Posts tagged as:

emergent intelligence

Netflix: Make More Customer Magic with Your People and Your Data

April 26, 2010

I’ve often thought my older relatives should try Netflix. But they don’t have a computer at home and I just didn’t see how it could work for them. They use the library computers in their home town, but I know they wouldn’t be comfortable doing the credit card thing online, much less at the library. [...]

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Emergent Intelligence: SocialText and Baynote

January 25, 2010

What does an Emergent Business Execution Platform look like? I asked this question in my last post of 2009. Building up to this question, I had argued that “excellence in execution is infrastructure, because processes and tools can incorporate and model best practices in execution to a degree and with a speed and flexibility not [...]

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